Frequently Asked Questions
Everything you need to know about shopping with Realism.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location, while expedited options are available at checkout.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
Realism accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated during the checkout process.
Are your products covered by a warranty?
Most of our products come with a 1-year manufacturer warranty against defects. Please check the specific product page for detailed warranty information regarding your purchase.